Two years. Real coverage.
Tank Commander ships with a 2-year limited warranty against defects in materials and workmanship. If anything fails under normal use, we replace or repair it at our cost.
What's covered
- Controller, on-device display, and outlet block
- Temperature, pH, TDS / salinity probes
- Leak sensor
- Power cable
What's not
- Damage from saltwater spills or submersion (the unit is splash-rated only)
- Modifications, opening the case, or third-party repair attempts
- Wear-and-tear on consumable probe tips after 18 months of use
- Acts of fish (looking at you, tang)
30-day returns
Don't love it? Return any unit within 30 days of delivery for a full refund. We pay return shipping in the contiguous US and Canada.
How to file a claim
- Email support tankcommander (dot) example with your serial number and a short description.
- We reply within one business day with a return label and replacement timeline.
- Ship the unit back; we ship the replacement same day we receive it.
Full terms in your order confirmation email. This page summarizes the policy for convenience and may be updated without notice.