Installation, day-one configuration, and what to do if something’s not right.

Most setups are done in under 30 minutes. You mount the controller, place the probes and leak sensor, plug in your gear, and run the in-app onboarding.

• → Full setup guide — step by step

No. Probes hang in the tank or sump using included holders. No drilling, gluing, or modification is required.

On a dry surface near the tank, ideally at or above tank level so cables run cleanly. Inside the cabinet on a high mount works too, as long as it’s above the splash zone.

Probes drop into a sump or display where flow is steady, away from skimmer turbulence and direct heater output. The leak sensor sits on the cabinet floor where water would pool first.

It needs to be within reach of the probe cables and within Wi-Fi range. Most cabinets work fine; very large rooms with weak Wi-Fi may benefit from a mesh node nearby.

Just a screwdriver if you choose to mount it permanently. Many users sit it on the cabinet without mounting at all.

A standard household outlet. The controller and the six smart outlets share that single source.

Not for core monitoring, automation, or alerts on the local alarm. Internet is needed for app access from outside your home and for push notifications.

Yes. It works with any standard 2.4 GHz Wi-Fi network, including mesh setups from Eero, Google, Nest, ASUS, TP-Link, and Ubiquiti.

You re-pair the controller from the app or the on-device display. The device keeps running its automations during reconnection.

Yes — there’s a reset option on the on-device display and in the app. Useful if you change homes, sell the unit, or hit a stubborn problem.

Most often the probe is dirty or air-bound. Pull it, rinse, and reseat. If the value still won’t change, recalibrate the probe — Tank Commander walks you through it.

Either the controller has lost Wi-Fi (router rebooted, password changed) or your phone is offline. The on-device display tells you which side is the problem.

Tank Commander comes with a 2-year limited hardware warranty plus free firmware updates for the life of the device.

Currently US and Canada. International shipping is on the roadmap — sign up for the newsletter to be notified.

Orders typically leave our East-US warehouse within 5 business days. Standard shipping is 3–6 business days domestic.

30-day return policy on undamaged devices. Probes can be returned if unopened.

Yes — you can reserve a Tank Commander at the launch price with no payment today, and we’ll contact you when your unit is ready to ship.

Email support is available from inside the app and on the website. Most replies arrive within 1–2 business days.

Yes — there is a community where Tank Commander owners share rules, automations, and tank photos. New users learn faster from real setups than from documentation.